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Cancel your Hotmail Plus account (prevent automatic subscription renewal)

When you sign up for Hotmail Plus, the full-featured version of the Windows Live Hotmail webmail service, your subscription will automatically renew, using the credit card Microsoft has on file for your account (the one you supplied when first enrolling in Hotmail Plus membership). In this tutorial, we will explain how to cancel your Hotmail Plus service to prevent auto-renewal, but without losing the current service: your Hotmail Plus subscription remains active, but will not be billed at the end of the billing cycle. You will be in effect closing your Hotmail Plus account, but you will not lose your Hotmail email address: you will be able to keep it, without the benefits of Hotmail Plus (like no ads).

Stop the Hotmail Plus service

If you have just missed the renewal date, and Hotmail just charged your credit card for your new full-year subscription, cancelling the service will not reimburse a credit for the : see how you can contact Hotmail customer service to terminate the service and possibly get a credit back (getting reimbursed for the unused portion of Hotmail Plus is at the discretion of the Hotmail tech support representative, and isn't usually done).

Follow these steps to cancel your Hotmail Plus subscription:

You have the possibility to resume your Hotmail Plus subscription at any time

This is all it takes to cancel your Hotmail Plus subscription: and it is as easy to resume the service as it was to discontinue it. Note that as your current Hotmail Plus service gets close to its expiration, Microsoft / Hotmail may send you an email reminding you that it is about to end, and give you the option to continue the service.

What happens after you canceled your MSN Hotmail Plus account?

In most cases, nothing happens when you cancel your Hotmail Plus service: this is because you will still enjoy all the features of the subscription until it expires.

After your Hotmail Plus subscription expires, you will not lose your Hotmail account or email address: rather, you will just revert to using the free version of Hotmail, with ads, etc. (See our Hotmail Plus tutorial for a breakdown of the additional features you have while your Hotmail Plus subscription is active.)

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